Shipment processing time
Please note 24 hours’ notice is required to allow orders to be processed.
Orders take 1-2 working days to be delivered after dispatch. Due to extremely high demand during Black Friday - this may take slightly longer to dispatch.
Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping included in the cost of retainers - no further shipping cost will be added for retainers at checkout. Orders under £90 will incur a £6.00 shipping fee at checkout. Delivery delays can occasionally occur.
Customs, Duties and Taxes
www.retainers4life.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
www.retainers4life.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the United Kingdom.