You can order on your phone, laptop, tablet or any device you can access a website on.
FREQUENTLY ASKED QUESTIONS
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No, you can order online anytime 24/7 and the retainers will be manufactured from your latest scan and delivered to your requested address.
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Retainers4Life will refer you for a new scan at the practice and then remake the retainers for free from the new scan.
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Retainers4Life will deliver the retainers at the your door in 48 hours.
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Please email info@retainers4life.co.uk
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Retainers4Life offer cleaning products on their website which are available to purchase with your retainers.
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Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 90 million consumers worldwide have trusted Klarna to securely handle their payments.
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As soon as Retainers4Life have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.
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No, as all payments will come from a credit or debit card, there’s no credit worthiness check. It is advisable to check regularly that the card details are up-to-date and that there is sufficient funds in the account to cover the payments to avoid the chance of third party charges.
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If the Pay Monthly 12 Plan or Pay Monthly 6 Plan is selected, the new set of retainers will be made and dispatched within a few working days after the final monthly payment is successfully collected.
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Yes, the price will stay the same for all active plans for the term of that plan.
If the cost of a retainer increases, the new price will be applied to all new Pay Monthly Plans and Subscribe & Save after the fulfilment of the current active plan, in time for renewal of the plan. This will be communicated accordingly prior to renewal of the plan.
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That’s not a problem – simply add your chosen retainer quantities to your basket, and then select one of our Monthly Plans to your basket also, then checkout in the usual way and we will provide you with your ‘one-time’ purchase, and then the chosen Plan will commence automatically after that.
Alternatively, our Subscribe & Save option allows a 10% saving on a new, immediate replacement retainer, as well as 10% off your new scheduled Subscribe & Save retainer every 6 months.
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Of course. For your convenience, you can simply add anything you wish to your basket and checkout as normal.
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Absolutely. All Retainers4Life products are clinically approved and supplied to you on behalf of your practice. You can ‘click & order’ from us 24/7 365 days per year, so we’re available when they’re closed, and this partnership enables your clinician to help provide you with the best customer service and after-care possible.
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Immediate replacement retainers are available on the website as a completely separate product to either of the Monthly Plans or Subscribe & Save, so unfortunately the Monthly 6 and 12 plans are exactly that and 6 or 12 payments need to be made before any manufacturing can begin. Once the 6th or 12th payment has been made, the retainers will be manufactured and dispatched. An immediate replacement retainer can however be made via the Subscribe & Save option, with replacements scheduled on a repeating 6 monthly term.
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Unfortunately not as the commitment from the patient is a full term commitment, and once they have fulfilled their part, then R4L will fulfil theirs and manufacture & dispatch the retainers in accordance with the terms and conditions as set out on the website retainers4life.co.uk